![]() Shipping & Handling Charges Are Non-refundable.Įvery product receives FREE LIFETIME SUPPORT. Due to the nature of the products, returns will not be accepted unless the product is found to be defective or unless otherwise explicitly stated on the specific product page. We at strive to offer our customers the best products at the best possible prices. No returns will be authorized after ten (10) business days of receipt of product(s) by the customer, unless found to be defective, in which case we will replace at no charge once returned with authorized RMA. ![]() Authorization and shipping instructions must be obtained from. You Are Guaranteed QUICK & ACCURATE ServiceĪny return must be authorized by a representative of and under no circumstances will returns be accepted otherwise. NO refunds will be given for products returned without explicit permission from. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a ten (10) day period from date of receipt of product(s). *Special exceptions may be made on a case by case basis determined by. We have been forced to implement this policy because of the attraction of our products to unscrupulous people who return products after they have profitably gained from the short-term use of the products. will replace, refund, or credit your account for returned product(s) at 's discretion. All returns must be authorized by before product(s) is returned. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer *. REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM Spy Associates WITHIN A TEN (10) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).Īll products which are special ordered by the person ordering and are NOT subject to cancellations. Your Satisfaction Is Our Number One Concern Return Policy We test all of our products before shipping to ensure they are in working order. Every country's import rules are different, so it's impossible to guess how much, and if any fees may apply. On International Orders, any CUSTOMS FEES are the responsibility of the purchaser NOT SpyAssociates. You will be notified of any delays as soon as possible. Some custom built products may require up to 48 hours, which includes custom audio add-ons that may require 72 hours. Any order placed after 2pm weekdays or on Saturday / Sunday will be shipped out the next business day. Shipping days do NOT include weekends UNLESS you order SATURDAY DELIVERY at checkout. Your Order will be given to the shipping carrier the same day you place the order, not including national holidays & weekends. Same Day Shipping - Order By 2pm EST Monday - Friday Depending on your location, carrier may vary depending on maximizing delivery speed to your location. Receive free ground shipping on all items we carry. FREE Ground Shipping On All Items Over $199 In no way will Spy Associates or its subsidiaries or partners be held responsible for inappropriate use of these products. If you are unaware of your local laws, do not purchase or use this or any audio recording product.Īudio devices may not be used to violate the privacy rights of others. * Audio devices may not be used to violate the privacy rights of others and their use must company with all local, state and federal laws.
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